Privacy Policy

This Privacy Policy describes how Grid Travel LLC (“Grid Travel,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use GridTravel: Local Routes(the “App”) and any related websites, features, or services operated by us (collectively, the “Service”).

The Service is offered only to users located in the United States. We do not target or knowingly offer the Service to users outside the United States.

By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide to Us

• Account Data. When you create an account, we collect your first and last name, email address, and a username. If you sign in with Apple, we receive basic account information from Apple (such as your name and email, or an Apple-provided private relay email) as permitted by your Apple ID settings.
• Profile Data. You may choose to add a profile picture (avatar), bio, and location to your profile. If you choose a photo for your avatar or a route cover image, you grant the App access to the photos you select through the iOS photo picker.
• User-Generated Content. Content you create, upload, or submit through the Service, including routes you create (title, description, city, state, cover image, waypoints, tips), ratings, comments, comment likes, saved routes, and completed route records.
• Preferences. Your in-app preferences, such as unit system (imperial or metric), email and push notification settings, and security settings (such as 2FA status).
• Push Notification Tokens.If you grant permission, we collect device push notification tokens (via Apple Push Notification service) to deliver in-app notifications you have opted into. You can disable push notifications at any time in your device’s Settings or in your in-app preferences.
• Communications. If you contact us at support@gridtravel.app or otherwise communicate with us, we collect the content of those communications.

Information Collected Automatically

• Usage Data. Information about how you use the Service, including features you interact with, routes you view, save, or complete, and actions you take.
• Device Data. Device type, operating system and version, app version, language settings, and similar technical information.
• Log Data. IP address, access times, and diagnostic or crash information.

Location Information

The Service uses your device’s location to help you navigate routes, record completed routes (including distance traveled and stops visited), surface nearby routes, and display map tiles and turn-by-turn directions.

The App may collect your location while it is in the background (for example, while actively navigating a route) so that we can continue to provide navigation, record your progress, and play audio guidance. You can enable or disable location access, and change it between “While Using” and “Always,” at any time through your device’s Settings. Some features will not work without location access.

Map regions you download for offline use are stored locally on your device. Our maps and navigation provider (Mapbox) collects telemetry data, including anonymized location, movement, and device information, to operate and improve their mapping services. For details, please review the Mapbox Privacy Policy.

Information from Third Parties

If you sign in through Sign in with Apple, we receive the information you authorize Apple to share with us, such as your name and an email address (which may be an Apple-provided private relay address).

2. How We Use Information

We use the information we collect to:

• Create and maintain your account and profile;
• Provide, operate, personalize, and improve the Service;
• Display your public profile, routes, comments, ratings, and other contributions to other users;
• Calculate your stats, such as routes created, routes completed, total distance traveled, stops visited, and cities visited;
• Keep follower, following, rating, and like counts accurate;
• Communicate with you about the Service, including service announcements, security alerts, and (if you have opted in) product updates and announcements;
• Respond to your support requests;
• Detect, prevent, and address fraud, abuse, security issues, and violations of our Terms of Service; and
• Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• With Other Users.Your profile (including username, avatar, bio, and location), routes you publish, ratings, comments, comment likes, and follower/following relationships are visible to other users of the Service. Routes saved in “draft” status are not shared with other users.
• Service Providers.We share information with vendors that help us operate the Service, including our hosting and backend provider (Supabase, which hosts your account data, profile, routes, and other User Content) and our maps and navigation provider (Mapbox, which provides map tiles, search, routing, and turn-by-turn navigation, and which may receive your location, device identifiers, and other technical data as described in Mapbox’s privacy policy). Sign in with Apple is provided by Apple. These providers are only permitted to use your information to perform services for us or as described in their own privacy policies.
• Legal and Safety. We may disclose information when we believe in good faith that disclosure is necessary to comply with a legal obligation, enforce our Terms of Service, protect the rights, property, or safety of Grid Travel, our users, or others, or to respond to lawful requests from public authorities.
• Business Transfers. If Grid Travel is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent. We may share information with third parties when you direct us to do so.

4. Your Choices

• Default Privacy Settings. When you create a Grid Travel account, your profile information (username, avatar, bio) and the routes, ratings, and comments you publish are public by default and visible to other users of the Service. Draft routes remain private. You can manage your profile visibility and content through your in-app settings.
• Account Information. You can review and update your profile, username, bio, avatar, location, and preferences at any time from within the App.
• Email Preferences. You can opt out of marketing emails (such as product updates and announcements) in your in-app preferences or by following the unsubscribe instructions in any marketing email. Transactional emails (such as password resets and security notices) cannot be opted out of while you maintain an account.
• Location Services.You can disable location access through your device’s system settings.
• Account Deletion. You can delete your account at any time from within the App. When you delete your account, your profile, routes, comments, ratings, and other content associated with your account will be deleted from our live systems, although residual copies may remain in backups for a limited period.

5. Your Privacy Rights

Depending on the U.S. state in which you reside (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana, among others), you may have the following rights regarding your personal information, subject to applicable law:

• Right to Access/Know: You can request a copy of the personal information we hold about you and details about how we process it.
• Right to Correction: You can ask us to correct inaccuracies in your personal information.
• Right to Deletion: You can request that we delete your personal information.
• Right to Opt Out: You can opt out of the sale or sharing of your personal information for targeted advertising. We do not sell your personal information or share it for cross-context behavioral advertising.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format to transfer it to another service.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time (e.g., turning off location services).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Exercising Your Rights: To exercise any of these rights, please contact us at support@gridtravel.app. We may need to verify your identity before fulfilling your request.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.

7. Security

We use reasonable technical and organizational measures designed to protect your information. However, no system is completely secure, and we cannot guarantee the security of your information.

8. Children’s Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@gridtravel.app and we will take steps to delete it.

9. U.S.-Only Service

The Service is offered only to users located in the United States. We do not target or knowingly offer the Service to users outside the United States. If you access the Service from outside the United States, you do so on your own initiative, your access is not authorized, and you are responsible for compliance with applicable local laws.

10. Third-Party Links and Services

The Service may include links to, or integrations with, third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. Your continued use of the Service after the changes take effect means you accept the updated Privacy Policy.

12. Tracking Technologies and “Do Not Track”

We and our service providers may use cookies, log files, and similar tracking technologies to operate and analyze the use of the Service. Currently, our website and App do not respond to “Do Not Track” (DNT) signals from web browsers. We do not sell your personal information or share it with third parties for their own cross-context behavioral advertising.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Grid Travel LLC
Email: support@gridtravel.app